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Modernization & Managed Services

Extend the value of your Dynamics AX or prepare a structured migration.

Support for Dynamics AX 2009 and AX 2012 environments, with assessment, code review, performance optimization, integration, and migration planning — plus ongoing managed services for the entire Microsoft Dynamics 365 family.

Why modernize

What's at stake in legacy Dynamics AX environments

End of extended support

AX 2009 and AX 2012 environments remain in production at many companies, but Microsoft's support and product development are focused on Dynamics 365.

Accumulated technical debt

Years of customizations make upgrades, integrations, and maintenance increasingly costly and risky.

New capabilities unavailable

Power BI, Power Platform, Microsoft Copilot, and ongoing innovations are only available on the Dynamics 365 platform.

Environments supported

AX 2009 and AX 2012

Dynamics AX 2009

Environment assessment, point-in-time support, and migration planning to Business Central or Dynamics 365 Finance and Supply Chain Management, including strategy for historical data and critical customizations.

Dynamics AX 2012

Ongoing support, development, integrations, code review, and performance optimization, with a structured modernization path when the organization is ready to migrate.

Migration strategy

A structured path to modernization

Environment assessment

01

Review of customizations, integrations, data, performance, and technical debt in the current AX environment.

Customization review

02

Classification of what should be rebuilt, replaced by native capability, or discontinued.

Migration strategy

03

Definition of the target platform (Business Central or Dynamics 365 Finance/SCM), scope, and phasing.

Performance optimization

04

Technical and process adjustments to stabilize the current environment while the migration is planned.

Beyond go-live

Managed services for your entire Microsoft Dynamics environment

ERP environments keep evolving after implementation. Our managed services give you access to professionals who understand both the platform and the business processes behind it.

Functional support
Technical support
Incident resolution
Minor enhancements
Integration support
Performance analysis
Release planning
Regulatory updates
User assistance
Process improvement
Development
Reporting
Environment reviews
Backlog management

Frequently asked questions

Does HMFS help with Dynamics AX 2009 or AX 2012?+

Yes. HMFS offers assessment, support, development, performance analysis, code review, integration, and modernization for Dynamics AX environments. We also help define a migration path to Business Central or Dynamics 365 Finance and Supply Chain Management.

Do we need to migrate immediately from an AX environment?+

Not necessarily. Many organizations continue running AX with stabilized support while planning a structured migration. HMFS helps assess the risk of delaying and the right time to migrate.

How does an ERP rescue in progress work?+

A rescue typically starts with an assessment of scope, design, data, customizations, integrations, testing, governance, and risks. Based on the findings, we define a recovery plan with prioritized actions.

What's included in Managed Services?+

Functional and technical support, incident resolution, minor enhancements, integration support, performance analysis, regulatory updates, and continuous improvement — under a long-term engagement model.

Let's talk

Ready to assess your Dynamics AX environment?

Start with an assessment to understand the risks, options, and the right modernization path for your company.